Privacy policy

Last updated: May 13, 2026

Solune operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Solune is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified information that cannot reasonably identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact details including your name, billing address, shipping address, phone number, and email address.

  • Financial information including credit card numbers, debit card numbers, payment information, transaction details, payment confirmations, and other payment-related information.

  • Account information including your username, password, security questions, preferences, and settings.

  • Transaction information including products you browse, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.

  • Communications with us including information you provide when contacting customer support or submitting inquiries.

  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information including information about how and when you interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, use the Services, contact us, or otherwise provide us with your information.

  • Automatically through the Services, including through cookies and similar technologies.

  • From our service providers, including when they process information on our behalf.

  • From our business partners and other third parties.

How We Use Your Personal Information

Depending on how you interact with us and the Services, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services, process payments, manage orders, remember your preferences, provide notifications, process returns and exchanges, maintain your account, organize shipping, and personalize your shopping experience.

Marketing and Advertising

We may use your personal information to send promotional communications by email, text message, or postal mail, and to display advertisements related to products or services on our Services or on third-party websites.

Security and Fraud Prevention

We use your information to authenticate accounts, provide secure checkout experiences, detect fraud or malicious activity, and protect the integrity of our Services.

Communicating With You

We use your information to provide customer support, respond to requests, and maintain our relationship with you.

Legal Reasons

We may use your personal information to comply with applicable laws, respond to legal requests, enforce our policies, and protect our rights and the rights of others.

How We Share Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify, vendors, and third-party service providers that support our business operations, including payment processing, analytics, cloud storage, shipping, and customer support.

  • With marketing and advertising partners to provide personalized advertising.

  • When you direct us to share information or otherwise consent to disclosure.

  • With affiliates within our corporate group.

  • In connection with business transactions such as mergers, acquisitions, or insolvency proceedings.

  • To comply with legal obligations or protect our Services and users.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access and use of the Services in order to provide and improve the Services.

To help operate, improve, and protect our business, we use certain enhanced Shopify features that incorporate data and insights derived from your interactions with our store, other merchants, and Shopify itself. In these circumstances, Shopify may act as a data controller for certain processing activities.

For more information about how Shopify uses your personal information and your rights, please visit Shopify’s Consumer Privacy Policy.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. We are not responsible for the privacy or security practices of such third-party sites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from minors.

Security and Retention of Information

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We retain your information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access your personal information.

  • Right to request deletion of your information.

  • Right to correct inaccurate information.

  • Right to data portability.

  • Right to opt out of promotional communications.

You may exercise these rights by contacting us using the details below.

We will not discriminate against you for exercising your privacy rights.

Complaints

If you have concerns about how we process your personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where required by law, we use recognized transfer mechanisms such as Standard Contractual Clauses approved by the European Commission or equivalent safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post the updated version on this website and revise the “Last updated” date accordingly.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: contact@drinksolune.com